Services /Salesforce

Salesforce Solutions Built Around Your Business

Salesforce becomes the digital foundation connecting customer, sales, service, and operational processes, when it's designed around how your organization actually works.

What We Do

Salesforce, end-to-end.

Artha Digital helps organizations maximize their Salesforce investment through strategy, implementation, optimization, integration, and ongoing support. Salesforce's platform now extends deeply into asset and service lifecycle management, connected assets, proactive maintenance, and AI-enabled operations.

Capabilities
Salesforce Strategy & Roadmaps
Salesforce Implementation
Sales Cloud
Service Cloud
Experience Cloud
Salesforce Integrations
Process Automation
Data & Reporting
Salesforce Optimization
Managed Salesforce Services
Case Studies

Salesforce results that speak for themselves.

Industrial ManufacturingSalesforce

From spreadsheet quoting to Salesforce CPQ in 12 weeks

Mid-market U.S. equipment manufacturer
Challenge
Sales reps built quotes in spreadsheets with outdated pricing, causing errors, slow approvals, and margin leakage.
Solution
Implemented Sales Cloud and Revenue Cloud CPQ with product bundles, discount schedules, approval workflows, and ERP order sync.
70%
faster quote turnaround
4 pts
margin improvement
95%
rep adoption in 60 days
Healthcare ServicesSalesforce

Omnichannel patient support on Service Cloud

Regional healthcare services provider
Challenge
Patient inquiries were spread across phone, email, and a legacy ticketing tool with no shared view of the patient.
Solution
Deployed Service Cloud with Omni-Channel routing, a knowledge base, a self-service portal, and an AI agent for common requests.
38%
lower average handle time
30%
cases deflected to self-service
+18
point CSAT increase
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